How long will my parcel take to be mailed out after my payment is being verified?
We will mail out your parcel the next working day after your payment being verified. An email with tracking info will be sent to you once your item has been shipped.

Delivery is carried out during working days, Monday to Friday, excluding weekends and local public holidays. 

All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number and arrange for re-delivery with post office or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. All parcels will be returned to us if being undelivered after 5 working days. 

*Do take note that, we are not responsible for the re-delivery chargesPlease keep tracking your parcel once it being mailed from us.

What is the shipping cost within Singapore?
We offer FREE DELIVERY throughout Singapore Purchase Above SGD 150 (Rm 450)
For orders below 150 (Rm 450), shipping fee is charged at flat rate basis:

What is your Singapore Shipping Rate?

Item (Estimated) Weight Janio Express SF Express
Accessories 0-0.5 kg RM 20 ~ SGD 7 RM 40 ~ SGD 13
0.51-1 kg RM 24.5 ~ SGD 8
RM 49 ~ SGD 16
21' Color 1.01-1.5 kg RM 29 ~SGD 10
RM 58 ~SGD 19
21' Color
1.51-2 kg RM 33.5 ~SGD 11
RM 67 ~SGD 22
23 Ukulele 2.01-2.5 kg RM 38 ~SGD 13
RM 76 ~SGD 25
23 Ukulele
2.51-3 kg RM 41.5 ~SGD 14
RM 83 ~SGD 28
Adela,Enya 3.01-3.5 kg RM 45 ~SGD 15
RM 90 ~SGD 30
Adela,Enya,Uma 3.51-4 kg RM 48.5 ~SGD 16
RM 97 ~SGD 32
4.01-4.5 kg RM 52 ~SGD 17 RM 104 ~SGD 35
4.51-5 kg RM 55.5 ~SGD 19
RM 111 ~SGD 37

*Note: Rate may have slightly change from time to time base on the delivery system

How long will my parcel take to reach me after being mailed out? 
For all Singapore orders, all items will be mailed out on next working day by using express mail which takes 3-7 working days to reach.
Do you provide COD/Self Collection?
We don’t provide COD yet

We offer self -collection at our office which is located at Johor Bahru, Johor. 

Aeon Tebrau City Mall Level 2 - FK09 (Infront Samsung Shop)

The process of Self-collection
1. Place order and make payment at our website.
2. Provide payment details to us within 24 hours.
3. We will prepare your order accordingly after payment being verified.
4.  A SMS will be sent to you once your order is ready for collect.